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Frequently Asked Questions

Image representing our FAQ page, providing answers to commonly asked questions about our cleaning services. Get clarity on our service offerings, pricing, scheduling, and any other inquiries you may have. We are committed to addressing your concerns and ensuring a seamless experience with All Pro Cleaning Service in Fort Myers and surrounding areas.

Don’t waste your time on cleaning!

All Pro Cleaning services, offers: detailed cleanings to every part of your home or working space. We strive to make your environment pleasant with good vibes, thus making you feel comfortable when you get back home from a hard day of work or when you are ready to start a new day in a clean and fresh work space. 

All Pro Cleaning Services, we are here to serve you. Our team is up for every job, managing projects with the skills and experience our clients have come to expect. If you want to know more about our company, services, features, or anything at all, please do not hesitate to contact us.

Do not waste your time anymore, pick up the phone and give a call… We will love to hear from you and help you customized a perfect cleaning list for your special needs

FAQs

How do I know I can trust All Pro Cleaning?

At All Pro Cleaning, we are committed to providing a completely risk-free experience for every customer. As a licensed, insured, and bonded company, you can have full confidence in the quality and safety of our services. We are locally owned and managed, and we take pride in delivering exceptional customer care with open and transparent communication at every step.

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To ensure your peace of mind, we also back our work with a 24-hour Satisfaction Guarantee. If you’re not entirely happy with the results, just let us know within 24 hours, and we’ll return promptly to re-clean any areas that did not meet your expectation, at no extra cost.

How often can you provide service?

All Pro Cleaning service can be provided weekly, every two weeks, or monthly, depending on your cleaning needs. We also offer cleanings for special occasions, as well as move-in and move-out cleaning services.

What if something is damaged during a house cleaning?

We treat you and your home with complete respect. If something does unexpectedly breaks, we do our best to either repair or replace that item. Our Residential cleaners are fully insured, so claims are filed when appropriate. 

What type of cleaning services do you offer?

We offer a wide range of cleaning services including residential cleaning, commercial cleaning, move-in/out cleaning, deep cleaning, and post-construction cleaning.

How do I book a cleaning service?

You can book a cleaning service by calling us directly or filling out our online booking form. We will get back to you as soon as possible to confirm the booking and answer any questions you may have.

How do I pay for residential cleaning services?

We kindly request that payments be settled at the time of the cleaning appointment. When you are prepared to schedule our services, we will promptly provide you with a detailed quote and guide you through the payment process. Payments should be made payable to All Pro Cleaning. However, please note that some of our locations also accept cash as an alternative payment method.

Can I provide special instructions for my team?

Yes, you can! Special instructions will enhance the cleaning experience you receive. However, it is very important you must communicate any special instructions directly to the office phone so that we can place them in the permanent notes section of your file. This makes your notes available to any team that may clean your home in the future, as well as a reminder for your regular team

Our Service Guarantee

All Pro Cleaning stands firmly behind all of its services. If for any reason you are not satisfied with your service, please contact us immediately so we can remedy the situation. Tweaks and adjustments will be honored for 24 hours from the time of service at no extra cost.

How do you ensure the safety of my property and belongings during the cleaning process?

Our team members are carefully screened and trained to ensure that they are trustworthy and responsible. We also take necessary precautions to protect your property and belongings during the cleaning process.

What if I need to cancel or reschedule a cleaning appointment?

We understand that schedules can change, and we try to be as flexible as possible. If you need to cancel or reschedule a cleaning appointment, please let us know as soon as possible so we can make the necessary arrangements.

We treat you and your home with complete respect

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